Terms of Use

1. Introduction

The StraighterLine web site (the “Site”), including the platform (the “Professor Direct Platform”) that includes software tools, learning tools, course content and other educations services and is made available to qualified subject matter experts, faculty, professors, professionals and other qualified parties (each an “Instructor”) to augment or supplement the StraighterLine Baseline Courses (as defined below) in order to created and offer a customized course(s) on the StraighterLine site, the Courses (defined below), and the educational services made available on our through the Site (the “Services”), are owned, operated, licensed and maintained, as applicable, by StraighterLine, Inc. (“we,” “our,” “us,” or the “Company”). The Services include, without limitation, facilitating and hosting Instructor Courses (defined below), and taking feedback from Users (defined below).

The Site, including the Professor Direct Platform, the Courses and Services are, collectively, the "Company Products."

By (a) using or accessing the Company Products; (b) offering a Course and/or Services through the Site, including, but not limited to the Professor Direct Platform; or (c) paying for someone else to use or access the Company Products, you agree to the terms and conditions set forth in these Terms of Use (the “Terms”).

THESE TERMS, INCLUDING THIS INTRODUCTORY SECTION, CREATE A BINDING LEGAL CONTRACT BETWEEN YOU AND THE COMPANY. BY USING THE COMPANY PRODUCTS, YOU REPRESENT AND WARRANT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST NOT USE - AND ARE NOT AUTHORIZED TO USE - ALL OR ANY PORTION OF THE COMPANY PRODUCTS.

For the purposes of this agreement, "you" means a parent who pays for access to the Company Products as well as the student, Instructor (as defined below), or other User (as defined below) who accesses or uses the Company Products. If you are a parent, guardian, or other person who enables a child to access the Company Products, you agree to stand in the shoes of such child for the purposes of making us whole in case of damages or indemnification that could properly lie against a child, if not for his or her age. This Site is intended for use by you only if you are 13 years of age or older.

If you are using or opening an account to use the Company Products on behalf of a company, entity or organization (each a "Subscribing Entity"), then you represent and warrant that you: (i) are an authorized representative of that Subscribing Entity with the authority to bind such entity to these Terms, and (ii) agree to be bound by these Terms on behalf of such Subscribing Entity.

2. Privacy

Any personal information submitted in connection with your use of the Site is subject to our Privacy Policy, the terms of which are hereby incorporated into these Terms. Please review our Privacy Policy to understand our practices.

3. General

1. The Company Products enable students, parents, schools and Subscribing Entities (collectively, "Users") to have access to (a) courses (“StraighterLine Baseline Courses”) based on licensed, open source and/or proprietary content from various publishers, which include assessments and support sufficient to receive a recommendation of academic credit by the American Council of Education’s ACE CREDIT Recommendation Service (“ACE Credit”), (b) Instructor Courses (defined below) that augment or supplement the StraighterLine Baseline Courses via the our proprietary Professor Direct Platform, (c) stand-alone tests based on licensed or proprietary content from various publishers (“Tests”), (d) E-Books from various publishers (“E-Books”) and (e) other Services, including tutoring, proctoring and other Services made available via the Site from time to time. StraighterLine BaseLine Courses do not include Introductory Algebra or Developmental Writing, both of which are college preparatory level and not intended to receive a recognition of academic credit at the college level.
2. Any StraighterLine Baseline Course as augmented and supplemented by an Instructor within the Professor Direct Platform is referred to herein as an “Instructor Course.” By way of example that augmentation or supplementation may, but is not required to, include additional live or recorded instruction, additional content, additional tutoring, or other additional learning services. For the avoidance of doubt, an Instructor Course contains the whole of the applicable StraighterLine Baseline Course and an Instructor may not remove content, including, but not limited to, the assessments for that StraighterLine Baseline Course. The StraighterLine Baseline Courses and Instructor Courses are referred to herein as the “Courses.”
3. You understand and agree that these Terms are entered into in consideration of your use of the Company Products and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged.
4. Changes to these Terms. Company reserves the right to revise these Terms in its sole discretion at any time and without prior notice to you other than by posting the revised Terms on the Site. Any revisions to the Terms are effective upon posting. The Terms will be identified as of the most recent date of revision. You should visit this page regularly to ensure your continued acceptance of these Terms. Your continued use of the Company Products after any revision to these Terms constitutes your binding acceptance of the revised Terms. Notwithstanding the preceding sentences of this section, no revisions to these Terms will apply to any dispute between you and the Company that arose prior to the date of such revision.
5. Evolving Nature of Services. The Company Products are new and subject to change at any time. We are continually looking to improve the Company Products but if you are at any time dissatisfied with the Company Products, then your sole remedy is to discontinue use of the Company Products.
6. Electronic Notices. By using the Company Products or communicating with us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Company Products. If we learn of a security system's breach, we may attempt to notify you electronically by posting a notice on the Site or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please write to us at [email protected].

4. Connectivity Costs and Equipment

You are solely responsible for all service, telephony and/or other fees and costs associated with your access to and use of the Company Products, including, but not limited to, any data charges imposed by a wireless carrier or Internet service provider, and for obtaining and maintaining all telephone, computer hardware, webcams and other equipment required for such access and use.

5. Fees and Taxes

Joining the Site and browsing for Courses is free. Company may change its fee policies at any time in its sole discretion, including charging for access to the Site, but no fee change will be binding upon you until you agree to such fee changes.

Unless otherwise stated, all fees are quoted in U.S. Dollars. You are responsible for paying all fees and applicable taxes associated with the Site in a timely manner with a valid payment method that is accepted by the Company in its sole discretion. If your payment method fails or your account is past due, then we may collect fees owed using other collection mechanisms. This may include charging other payment methods on file with us and/or retaining collection agencies and legal counsel. We may also block your access to any Company Products pending resolution of any amounts due by you to Company.

6. General Disclaimer

The Professor Direct Platform is a marketplace for Instructors and Users. We do not hire or employ Instructors nor are we responsible or liable for any interactions involved between the Instructors and their respective Users. We are not responsible for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to conduct of Instructors or Users, including, but not limited to, any User's reliance upon any information provided by an Instructor.

We do not control Submitted Content and Services (as defined below) posted or offered on the Site and, as such, do not guarantee in any manner the reliability, validity, accuracy or truthfulness of such Submitted Content and Services. You also understand that by using the Site you may be exposed to Submitted Content and Services that is offensive, indecent, or objectionable. You hereby agree to hold Company harmless from and against any and all claims that you may have arising out of your access or use of any Submitted Content and Services.

The Company Products are controlled and operated by Company from its offices in the State of Maryland, United States of America. Company makes no representation that materials made available through Company Products are appropriate or available for use in other locations. Those who choose to access or use the Company Products from other locations, including from outside the United States of America, do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Access to or use of the Company Products from jurisdictions where the contents or practices of the Company Products are illegal, unauthorized or penalized is strictly prohibited.

7. Conduct

You may only access the Company Products for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Company Products. You agree not to use the Company Products, including the Courses or other Company Content, to recruit, solicit, or contact in any form Instructors or potential Users for employment or contracting for a business not affiliated with us without our advance written permission, which may be withheld in our sole discretion. You assume any and all risks from any meetings or contact between you and any Instructors or other Users of Company Products. You should be careful before meeting any Instructor or other User in person and should only do so in public. Remember to always be safe.

8. Specific Obligations of Instructors

If you are an Instructor registering for use of the Site, then you hereby agree that:

• You have read and agree to abide by the pricing information (see the Pricing section below) before using the Company Products;
• Instructor Submitted Content and Services. You are fully responsible for all Submitted Content and Services you provide in, through, or arising out of your use of the Company Products, and for the accuracy of same. In connection with any materials, services, information, communications or ideas that you upload, communicate or otherwise transmit, post or offer on or through Company Products (the “Submitted Content and Services”), you affirm, represent, and warrant that: you own or have the necessary licenses, rights, consents, and permissions, and have the authority to authorize Company, to reproduce, distribute, publicly perform (including by means of a digital audio transmission), publicly display, communicate to the public, and otherwise use and exploit such Submitted Content and Services on and through Company Products in the manner contemplated by these Terms, and to promote the availability of that Submitted Content and Services on and through the Site in any and all media, whether now known or hereafter created;
• Instructor Qualifications. You have the required qualifications, credentials and expertise, including without limitation, education, training, knowledge, and skill sets, to teach and offer the Submitted Content and Services, and that the credentials you post on and through the Site are accurate, truthful, complete, and not misleading;
• Inappropriate Content. You will not post any inappropriate, offensive, racist, hateful, sexist, sex-related, false, misleading, infringing, defamatory or libelous content;
• You will not upload, post or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation (commercial or otherwise) through Company Products or to Users;
• Unauthorized Users. You will not use Company Products for any business other than for providing tutoring, teaching and instructional services to Users of the Site and the Professor Direct Platform;
• No Third-Party Licenses, Royalties. You will not engage in any activity that will require Company to obtain any licenses from or pay any royalties to any third party, including, by way of example and not limitation, the payment of royalties for the public performance of any musical works or sound recordings;
• No Copying, Modification or Distribution of Company Content. You will not copy, modify or distribute Company content from our Site, including all or any part of the StraighterLine Baseline Courses and any trademark and copyright;
• No Interference. You will not interfere with or otherwise prevent other Instructors from providing their services or Instructor Courses;
• Responsiveness. You will keep Your Data (as defined below) up-to-date, and respond to Users seeking your services in a timely fashion, so as to ensure quality of service provided to students, parents and other Users of the Site;
• Age Requirement. If you are under the age of 18, but are qualified to be an Instructor, you will obtain parental or legal guardian permission as and when needed, and before registering with the Site; and
• Governmental and Other Licenses, Approvals. If you are in a state or locale where any form of instructing requires a license, credential, certification or other form of governmental or third party license, consent, authorization or permission, you shall not use the Company Products as an Instructor until such license, consent, authorization or permission is obtained.

9. Specific Obligations of Users using the Site

As a User in search of Courses and/or engaging Instructors, you agree that:

• You have read, understood, and agree to be bound by the pricing information (see the Instructor Premium Pricing, Royalty Fees and Advertising section below) before using the Site or registering for a Course;
• If you are under the age of 18, you have obtained parental or legal guardian consent before using the Site, contacting an Instructor, or registering for a Course.

You also agree that you will not do any of the following on or through the Company Products:

• upload, post or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation (commercial or otherwise);
• post any inappropriate, offensive, racist, hateful, sexist, sex-related, false, misleading, infringing, defamatory or libelous content;
• manipulate or interfere with the Company Products;
• reproduce, distribute, publicly display, publicly perform, communicate to the public, create derivative works from or otherwise use and exploit any Submitted Content and Services or other content obtained from any Company Products without our express written permission or the permission of the Instructor who authored such Submitted Content and Services, excluding only reproductions made for your personal, non-commercial use or for a reproduction and distribution back to an Instructor as part of a Course;
• disclose any information to an Instructor that could be considered personally identifiable information including, but not limited to, your full name, address, telephone number, email address, Social Security number, password or any other information that could be used to identify or locate you; and
• solicit personal information from any Instructor, and agree that if any Instructor ever discloses such information to you or asks you for any personal information, you agree to immediately report this to us in writing to [email protected].

10. Courses

StraighterLine and Instructors of the Courses reserve the right to cancel, interrupt or reschedule any Course or modify its content as well as the point value or weight of any assignment, exam or other evaluation of progress. Courses offered are subject to the Warranty Disclaimer and Limitation of Liability sections below.

Except as set forth below, you acknowledge that neither StraighterLine nor any Instructor will be involved in any attempts to get the Course recognized by any educational or accredited institution.

The format of the StraighterLine transcript will be determined at the discretion of StraighterLine, and may vary by class in terms of formatting, e.g., whether or not it reports your detailed scores or grades in the class, and in other ways.

You may not take any Course offered by StraighterLine as part of any tuition-based or for-credit certification or program for any college, university, or other academic institution without the express written permission from StraighterLine. Such use of a Course is a violation of these Terms of Use.

You acknowledge that the Courses will not stand in the place of a course taken at an accredited institution, and do not convey academic credit until or unless recognized by an accredited college or university.

StraighterLine Articulation Agreements. StraighterLine has entered into articulation agreements (“StraighterLine Articulation Agreements”) with accredited colleges and universities which set forth the specific course equivalencies for Courses at those institutions. Terms of the StraighterLine Articulation Agreements that are applicable to whether the applicable institution will recognize a Course upon your admission for academic credit and how it would fit within such institution’s degree plans are set forth on the Site. In no instance is any college or university that is a party to an Articulation Agreement (each, a “Partner College”) required to admit you into any program at that institution as a result of you taking or completing any Course. In all cases, Partner Colleges make all decisions on admission to those institutions. A Partner College may recognize some Courses for academic credit upon admission but not recognize other Courses. You must confirm directly with the applicable Partner College for any Course not specifically subject to a StraighterLine Articulation Agreement how and whether such Course may be recognized for Credit.

ACE Credit. All Courses have been evaluated and recommended for credit by the American Council of Education’s ACE CREDIT Recommendation Service (“ACE Credit”). The ACE Credit College and University Network is a group of more than 2,000 higher education institutions that consider ACE credit recommendations for transfer to degree programs. Ultimately, every college and university has the discretion to accept credit for ACE CREDIT recommendations as they see fit, so you must contact the college where you intend to apply before starting the application process to find out their policies beforehand.

11. Registration and Identity Protection

To use certain Company Products, you will need to register for a personal account on the Site (a “MyLine Account”) by providing an email address and password for your MyLine Account. You agree that you will never divulge or share access or access information to your MyLine Account with any third party for any reason. You also agree to that you will create, use, and access only one MyLine Account, and that you will not access the Site using multiple accounts.

You must notify us (a) immediately of any unauthorized use of your MyLine Account and any other breach of security, and (b) ensure that you exit from your MyLine Account at the end of each Course. We cannot and will not be responsible for any loss or damage arising from your failure to comply with the foregoing requirements or as a result of use of your MyLine Account, either with or without your knowledge, prior to your notifying us of unauthorized access to your MyLine Account. However, you agree that you will be liable for any losses incurred by us or another party due to any use of your MyLine Account, excluding only uses following your notification to us of unauthorized access to your MyLine Account.

All Instructors are subject to our approval, which we may grant or deny in our sole discretion. You may not transfer your MyLine Account to any other person and you may not use anyone else's MyLine Account at any time. For additional information on how we use your information, please see our Privacy Policy.

12. Accuracy of Account Information

In consideration of your use of Company Products, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by Company's registration form (such information being "Your Data"), (b) maintain and promptly update Your Data to keep it true, accurate, current and complete; and (c) comply with these Terms. If you provide any information that is untrue, inaccurate, not current, incomplete or misleading, or if we believe that such information is untrue, inaccurate, not current incomplete or misleading, then we reserve the right to suspend or terminate your account and refuse or restrict any and all current or future use of the Company Products, without any liability to you.

13. User and Instructor Submitted Content and Services

All of your Submitted Content and Services will be treated as non-confidential and subject to the license below, and may be reproduced, distributed, publicly performed, publicly distributed, communicated to the public, and otherwise used and exploited by us for any purpose related to the delivery, marketing, promoting, demonstrating or operating the Company Products, including, but not limited to, for quality control, redistribution or display to Users, and professional development. Notwithstanding the foregoing, you have the right to remove all or any portion of your Submitted Content and Services at any time, with such removal terminating the grant of rights to StraighterLine in Section 13(1) below with respect to such Submitted Content and Services within 60 business days of such removal (the "Submitted Content and Services Effective Termination Date"), but such removal shall not terminate the grant of rights given to any Users who paid any required fees to access or use any removed Submitted Content and Services prior to the Submitted Content Effective Termination Date. For the avoidance of doubt, removal of some, but not all, Submitted Content and Services shall serve as a termination with respect only to such removed Submitted Content and Services but not any other Submitted Content and Services.

You agree that we may record all or any part of any Courses (including voice chat communications) for quality control and delivering, marketing, promoting, demonstrating or operating the Company Products. We reserve the right to review the Courses for any purpose.

14. Licensing Submitted Content

1. License of Submitted Content and Services to StraighterLine. While you retain any and all rights in any Submitted Content and Services you make available through the Company Products, we need certain rights to the Submitted Content and Services in order to offer the Company Products. By uploading or otherwise making available any Submitted Content and Services, you hereby grant to StraighterLine, solely for the purposes of offering, delivering, marketing, promoting, demonstrating, and selling your Submitted Content and Services (either directly or through third party distributors), and to operate the Company Products, but not for any other purposes, a non-exclusive, world-wide, transferable license to publicly display, publicly perform, distribute, store, transcode, syndicate, broadcast, communicate to the public, reproduce, edit, modify, create derivative works, and otherwise use and exploit your Submitted Content and Services (or any portion or derivative works thereof) through any and all distribution outlets or channels, whether now known or hereafter created. This license enables us to provide the Company Products and provide access to the Submitted Content and Services and is not intended to otherwise limit your rights to the Submitted Content and Services. You hereby retain any and all rights that you have in and to your Submitted Content and Services; provided, however, that you may not directly license a User who acquires or accesses your Submitted Content and Services through the Company Products.
2. Right to Sublicense Submitted Content to Users. The license grant to StraighterLine set forth in Section 14(1) above includes the right to grant Users who pay any fees required to access or use your Submitted Content and Services (either directly or through third party distributors) a perpetual, irrevocable sublicense to reproduce your Submitted Content and Services on personal devices (e.g., computer hard drives and mobile devices) and to use and exploit your Submitted Content and Services solely for personal uses as set forth in these Terms.
3. Right to Sublicense Submitted Content to Third Party Distributors. The license grant to StraighterLine set forth in Section 14(1) above includes the right to distribute your Submitted Content and Services through multiple tiers of sublicensees and for such sublicensees to have all rights necessary for them to offer, deliver, market, promote, demonstrate, and sell your Instructor Courses to Users, but does not include the right to edit your Submitted Content and Services.
4. License to Users. StriaghterLine hereby grants you (as a User) a limited, perpetual, irrevocable, non-exclusive, non-transferable license to access and use Submitted Content and Services and Company Content, for which you have paid all required fees, on your personal devices (e.g., personal computers and mobile devices), solely for your personal, non-commercial, educational purposes and not for any other purposes. All other uses are expressly prohibited absent our express written consent. For the avoidance of doubt, you may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, license, or otherwise transfer or use any Submitted Content and Services or Company Content unless we give you explicit permission to do so. Submitted Content and Services and Company Content is licensed, and not sold, to you. Instructors may not grant you license rights to Submitted Content and Services you access or acquire through the Company Products and any such direct license shall be null and void and a violation of these Terms.
5. Waiver of Personality Rights. You hereby waive any and all rights of privacy, publicity, or any other rights of a similar nature in connection with the use of the Submitted Content and Services, or any portion thereof, solely as authorized in these Terms but not for any other purpose, or of your name, personality, likeness, image or voice in connection with offering, delivering, marketing, promoting, demonstrating, and selling your Submitted Content and Services, or any advertising or publicity relating thereto.
6. Submitted Content Representations and Warranties. You hereby represent and warrant that you have all licenses, rights, consents, and permissions necessary to grant the rights set forth in these Terms to Company with respect to your Submitted Content and Services and that Company shall not need to obtain any licenses, rights, consents, or permissions from, or make any payments to, any third party for any use or exploitation of your Submitted Content and Services as authorized in these Terms or have any liability to your or any other party as a result of any use or exploitation of your Submitted Content and Services as authorized in these Terms.

15. Removal of Submitted Content and Services by Us

You acknowledge that we may screen Submitted Content and Services, and that we shall have the right (but not the obligation), in our sole discretion, to remove any Submitted Content and Services, including terminating Courses, from the Services without any liability to you. Without limiting the foregoing, we have the right to remove any Submitted Content and Services that violates these Terms or is otherwise objectionable in our sole and absolute discretion. You agree and acknowledge that we may preserve Submitted Content and Services and may disclose Submitted Content and Services if required to do so by law or in the good faith belief that any such preservation or disclosure is reasonably necessary to comply with legal process, enforce these Terms, respond to claims that any Submitted Content and Services violates the rights of third parties or protect our rights, property or personal safety or that of our Users and the public.

16. Copyright

You acknowledge that the Professor Direct Platform, the technology underlying the Services, and all other software, designs, materials, information, communications, text, graphics, links, electronic art, animations, illustrations, artwork, audio clips, video clips, photos, images, and other data or copyrightable materials, including the selection and arrangements thereof, provided or made available to you in connection with the Company Products (collectively, the "Company Content") are the proprietary property of Company and its affiliated and/or third party providers and suppliers (the "Third Parties") and are protected, without limitation, pursuant to U.S. and foreign copyright and other intellectual property laws.

17. Other Prohibited Uses

In using the Company Products, you further agree not to:

• Upload or otherwise transmit to or through the Company Products any information or content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party, including by incorporating any such material in Submitted Content and Services;
• Upload or otherwise transmit to or through the Company Products any unlawful, harmful, harassing, defamatory, threatening, vulgar, sexually explicit, hateful or otherwise objectionable material of any kind, any material that can cause harm or delay to the Company Products or computers of any kind;
• Create a false identify or impersonate another person or entity in any way;
• Restrict, discourage or inhibit any person from using the Company Products, disclose personal information about a third person on or through Company Products or obtained from Company Products without the consent of such person or collect information about Users of the Company Products;
• Undertake, cause, permit or authorize the modification, creation of derivative works, translation, reverse engineering, decompiling, disassembling or hacking of any aspect of the Company Products or any part thereof, or attempt to do any of the foregoing, except and solely to the extent permitted by these Terms, the authorized features of the Company Products, or by law, or otherwise attempt to use or access any portion of the Company Products other than as intended by Company;
• Gain unauthorized access to the Company Products, to other Users' accounts, names or personally identifiable information, or to other computers or websites connected or linked to the Company Products;
• Reproduce, distribute, publicly display, publicly perform, communicate to the public, sell, trade, resell or exploit any portion of the Company Products, use of the Company Products, access to the Company Products or content obtained through the Company Products, for any purpose other than expressly permitted by these Terms, including, by way of example and not limitation, by doing or engaging in any of the following without Company's express written consent:
  • framing, embedding and/or passing off Submitted Content and Services obtained from the Company Products in such a manner as to present them as originating from a source other than the Company Products;
  • copying, caching or reformatting any Submitted Content and Services for commercial purposes in any manner whatsoever, whether by copying to physical or electronic media for purposes of buffering delivery or converting transmissions from the Company Products to alternative delivery formats;
  • altering, defacing, mutilating or otherwise bypassing any approved software through which the Company Products are made available; and
  • using any trademarks, service marks, design marks, logos, photographs or other content belonging to Company or obtained from the Company Products.
• Post, transmit or otherwise make available any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or any other aspect of the Company Products or communications equipment and computers connected to the Company Products;
• Remove, disable, damage, circumvent or otherwise interfere with any security-related features of the Company Products, features that prevent or restrict the use or copying of any part of the Company Products or any content accessible on or through Company Products, or features that enforce limitations on the use of the Company Products or any content accessible on or through Company Products;
• Use any scraper, spider, robot or other automated means of any kind to access the Company Products, except and solely to the extent permitted by these Terms and the features of the Company Products, deep-link to any feature or content on the Site, bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site or Company Products;
• Interfere with or disrupt the Company Products, networks or servers connected to the Company Products or violate the regulations, policies or procedures of such networks or servers;
• Violate any applicable federal, state or local laws or regulations or these Terms; or
• Assist or permit any persons in engaging in any of the activities described above.

Any unauthorized or prohibited use of the Company Products or Company Content may subject the offender to civil liability and criminal prosecution under applicable federal and state laws.

18. Permitted Use of Company Content and Company Products; Reservation of Rights

You may download and print a reasonable number of copies of documentation provided or available in connection with the Company Content for noncommercial personal or educational use only and we grant you a limited, non-perpetual, revocable, nontransferable, non-assignable, non-exclusive, royalty-free license to access and utilize the Services, the Professor Direct Platform and the other Company Content for noncommercial personal or educational purposes while these Terms are in full force and effect; provided that (a) any permitted copies of documentation provided or available in connection with the Company Content contain, in an unmodified form, (i) all language designations contained in the materials originally provided to you by us and (ii) all copyright or other proprietary rights notices contained in the materials originally provided to you by us and an original source attribution to us and/or the applicable Third Parties; and (b) you will not modify any of the Company Content except as approved by us in advance in writing. You acknowledge that we and/or Third Parties, as applicable, hold all right, title and interest in and to all tangible and intangible aspects of the Company Content and the Company Products, including without limitation, all patents, copyrights and trade secrets pertaining thereto, and that, except for the limited rights set forth above, you do not acquire any intellectual property right or license in any of the foregoing by downloading or printing the Company Content or otherwise, including, without limitation, by accessing or using the Company Products or the Company Content. These rights granted to you are revocable by us in accordance with these Terms and shall expire upon the termination of these Terms.

There are no implied licenses granted in these Terms.

19. User Account Management, Billing, Failed Payments, Cancellation and Refunds

Account Management

You can access and manage your MyLine Account, which includes your StraighterLine billing account, at any time by visiting www.straighterline.com. Sign in to:

• View or update your payment method (please note that we currently only support one payment method at a time per MyLine Account)
• Purchase Company Products for an existing MyLine Account
• View your billing and invoice history (All invoices must be accessed via straighterline.com)
• Manage your services, including cancel your membership
• Create a Support Request

Billing

We offer a 1-month membership(“Monthly Membership”), 4-month membership (“Semester Membership”) and 12-month membership(“Annual Membership”) for certain services. You must have an active membership to purchase or access a Course.

You’re automatically charged once a month if you selected a monthly membership. If you select the Semester Membership or Annual Membership, your access expires at the end of that term unless you purchase another membership at that time. You can update your billing information or cancel your membership at any time. For those Company Products that are subject to a one-time (or non-recurring) fee, such as Courses, Tests and E-Books, you’ll be charged this fee at the time you order these Company Products.

Failed Payment

If a charge to the payment method on your MyLine Account is declined, your membership will be canceled.

Cancellations

If you cancel your membership, your cancellation takes effect on your next billing cycle. This means we won’t be able to refund you for any unused portion of your access to Company Products. For example, you chose a Monthly Membership on July 1. On December 1, your credit card is charged for $99 as usual. On December 12, you decide to cancel your Monthly Membership. No further charges will be made to your credit card, but you will not receive a refund for the period of December 13 through December 31. This cancellation policy applies whether you’ve chosen a Monthly Membership, Semester Membership or Annual Membership.

You may cancel at any time during the month. Any amounts paid prior to your cancellation are not refundable. To cancel your Monthly Membership, sign in to your MyLine.

Timing

It may take up to a few days for StraighterLine to process your cancellation or plan change, but all cancellations and changes will be effective as of the date that we receive your change request.

Policy Changes

We may periodically amend this policy for any reason. Please review this policy periodically.