This course is designed to provide students with an opportunity to explore the behavior of individuals, groups, and organizations within today’s dynamic work environment. Specific topics include communications, motivations, leadership, power structure, and organizational culture.

This Course Includes:

Proctored Exams

48 hours grading turn-around

Live technical and student support

Free transcription to your destination school

150+ partner college and universities with direct articulation

Online Course

Organizational Behavior +$79.00

Tutoring (included)

Proctoring

Proctoring +$0.00

Etextbook

BUS120 eTextbook (a $83.75 value) +$0.00

Organizational Behavior

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Organizational Behavior

Course Content from McGraw Hill

Course Number: BUS120 Download Course Syllabus

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This Course Includes:

Proctored Exams
48 hours grading turn-around
Live technical and student support
Free transcription to your destination school
150+ partner college and universities with direct articulation

Self Paced
Business
Content by McGraw Hill

Online Course

Organizational Behavior +$79.00

Tutoring (included)

Proctoring

Proctoring +$0.00

Etextbook

BUS120 eTextbook (a $83.75 value) +$0.00

Credits 3

Plus Membership [?]

Add to Cart

Course Objectives

After completing this course, you will be able to:

Correlate self-concept, personality, emotions, and values to work performance.
Correlate intelligence, ability, attitudes, job satisfaction, and learning to work performance.
Illustrate strategies to overcome social perception and attribution, diversity, and stress to improve performance.
Compare and contrast content and process theories of motivation.
Explain the use of goal-setting, feedback, rewards, and reinforcement, in improving performance.
Examine the structure, size, and design of teams, and the effect of norms and roles on behavior.
Examine techniques for effective team work, especially in problem-solving and decision-making.
Examine barriers to communication and apply techniques of effective communication.
Differentiate functional and dysfunctional conflict and apply conflict management techniques.
Apply influence, power, and political tactics to achieve performance-related goals, consistent with ethical principles.
Select elements of organizational structure to optimize employee motivation.
Correlate organizational culture to employee motivation.
Examine employee responses to organizational change and apply strategies to overcome resistance to change.
Apply leadership theories and styles to improve employee motivation.

Topics	Topic	Subtopics	Objectives
1	Issues in Organizational Behavior	Social Perception and Attributions Diversity Stress and Stress Management	Correlate perceptions, stereotypes, and attribution to workplace behavior. Analyze issues impacting a diverse workforce. Examine the causes and consequences of stress. Describe stress-reduction techniques.
2	Determinants of Individual Behavior	Self-Concept Personality Emotions Values	Define and explain self-concept and self-efficacy. Evaluate the applicability of personality traits to work performance. Correlate emotions to work performance. Classify and illustrate personal values and value conflicts.
3	Determinants of Individual Task Performance	Intelligence and Ability Attitudes Job Satisfaction Learning	Explain mental abilities and multiple intelligences. Correlate attitudes to work performance. Compare and contrast models of job satisfaction. Examine how organizations encourage employees to learn.
4	Theories of Motivation	Content Theories of Motivation Process Theories of Motivation	Compare and contrast content theories of motivation. Compare and contrast process theories of motivation.
5	Motivation: Performance Management	Goal Setting Feedback and Rewards Reinforcement	Explain the effect of outcome goals and learning goals on performance. Examine the effect of feedback and rewards on performance. Assess the use of reinforcement for behavior modification.
6	Team Building & Teams in the Workplace	Types of Teams Norms and Roles Team Structures Problems of Teams Effective Teams Stages of Team Development Decision Making in Teams	List types of teams. Explain the effect of norms and roles on behavior. Describe the structure, size, and design of teams. Examine the obstacles to team effectiveness, such as groupthink and social loafing. Describe the characteristics of effective teams, such as cohesiveness, cooperation, and trust. Explain and illustrate the stages of team development. Compare and contrast team problem-solving and decision-making techniques.
7	Midterm Exam
8	Communication	Process of Communication Barriers to Communication Types of Communication Effective Communication	Explain the process of communication. Illustrate barriers to communication. Illustrate verbal, non-verbal, formal, and non-formal communication. Apply the techniques of sending and receiving messages and active listening.
9	Organizational Politics	Influence Tactics Types of Power Politics Ethics	Select an influence tactic for a situation. Classify bases of power in business situations. Demonstrate the use of political tactics to achieve organizational goals. Apply principles of ethics when exerting influence or authority or when employing political tactics.
10	Conflict and Negotiation	Causes of Conflict Functional and Dysfunctional Conflict Conflict Management Negotiation	Analyze the causes of conflict. Distinguish between functional and dysfunctional conflict. Apply techniques of stimulating functional conflict. Apply techniques of resolving dysfunctional conflict. Apply techniques of negotiation to resolve conflicts.
11	Leadership	Leadership Theories and Styles Leaders and Followers	Compare and contrast leadership theories and styles. Correlate leadership theories and styles to employee motivation.
12	Organizational Structure and Design	Structure and Organizational Behavior	Describe how structure enhances organizational effectiveness. Explain how flexibility contributes to organizational success.
13	Organizational Culture	Elements of Organizational Culture Organizational Socialization Mentoring	Correlate organizational artifacts, values, and assumptions to employee motivation. Correlate models of organizational socialization to employee motivation. Evaluate the usefulness of mentoring as a tool to embed organizational culture.
14	Change Management	Models of Change Resistance to Change Overcoming Resistance to Change	Analyze models of organizational change. Examine the causes of resistance to change. Apply strategies to overcome resistance to change.
15	Review and Final Exam	Review	Review

There are no prerequisites to take Organizational Behavior.

The required eTextbook for this course is included with your course purchase at no additional cost. More information on StraighterLine eTextbooks

Prefer the hard copy? Simply purchase from your favorite textbook retailer; you will still get the eTextbook for free.

McShane, S. L., & Young, M. V. (2024). Organizational Behavior, 10th edition. New York, NY: McGraw-Hill Education.

StraighterLine provides a percentage score and letter grade for each course. A passing percentage is 70% or higher.

If you have chosen a Partner College to award credit for this course, your final grade will be based upon that college's grading scale. Only passing scores will be considered by Partner Colleges for an award of credit.

There are a total of 1000 points in the course:

Topic	Assessment	Points
3	Graded Exam 1	125
6	Graded Exam 2	125
7	Midterm Exam	200
11	Graded Exam 3	125
14	Graded Exam 4	125
15	Final Exam	300
Total		1000

Final Proctored Exam

The final exam is developed to assess the knowledge you learned taking this course. All students are required to take an online proctored final exam in order complete the course and be eligible for transfer credit.

Learn more about Proctored Exams

10/15/14 by maryahrebecca

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10/15/14 by maryahrebecca

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8/11/14 by kristinaea

Make sure you study and use the practice pieces in the lessons!

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8/11/14 by kristinaea

Make sure you study and use the practice pieces in the lessons!

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7/10/14 by lancehokan

I found a lot of the information very useful in my current job. My husband and I enjoyed discussing the topics and how they relate in both personal and professional areas of our lives.

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7/10/14 by lancehokan

I found a lot of the information very useful in my current job. My husband and I enjoyed discussing the topics and how they relate in both personal and professional areas of our lives.

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9/1/13 by milfordaco

The textbook is easy to understand.

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8/23/13 by arhenderson05

must get book

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8/4/13 by zwlmel

harder than principles of management

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7/24/13 by arhenderson05

get the book

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5/23/13 by latricejohnson

It was great because it was self-paced and not challenging at all.

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5/9/13 by nmjwilliams92

Needed for most business degrees or minors, it's a core class basically about sociology and psychology and it's application to business.

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2/21/13 by johnnyc

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1/26/13 by chrislane125

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12/22/12 by brandon.symonette

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12/17/12 by bking14

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11/23/12 by bug0430

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11/23/12 by bug0430

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11/17/12 by wrgentry

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11/17/12 by wrgentry

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9/6/11 by christilsnyder

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9/5/11 by kevinslagle24

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9/5/11 by leilanilippincott

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12/26/09 by christilsnyder

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12/25/09 by kevinslagle24

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12/24/09 by leilanilippincott

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Course Objectives

After completing this course, you will be able to:

Correlate self-concept, personality, emotions, and values to work performance.
Correlate intelligence, ability, attitudes, job satisfaction, and learning to work performance.
Illustrate strategies to overcome social perception and attribution, diversity, and stress to improve performance.
Compare and contrast content and process theories of motivation.
Explain the use of goal-setting, feedback, rewards, and reinforcement, in improving performance.
Examine the structure, size, and design of teams, and the effect of norms and roles on behavior.
Examine techniques for effective team work, especially in problem-solving and decision-making.
Examine barriers to communication and apply techniques of effective communication.
Differentiate functional and dysfunctional conflict and apply conflict management techniques.
Apply influence, power, and political tactics to achieve performance-related goals, consistent with ethical principles.
Select elements of organizational structure to optimize employee motivation.
Correlate organizational culture to employee motivation.
Examine employee responses to organizational change and apply strategies to overcome resistance to change.
Apply leadership theories and styles to improve employee motivation.

Topics	Topic	Subtopics	Objectives
1	Issues in Organizational Behavior	Social Perception and Attributions Diversity Stress and Stress Management	Correlate perceptions, stereotypes, and attribution to workplace behavior. Analyze issues impacting a diverse workforce. Examine the causes and consequences of stress. Describe stress-reduction techniques.
2	Determinants of Individual Behavior	Self-Concept Personality Emotions Values	Define and explain self-concept and self-efficacy. Evaluate the applicability of personality traits to work performance. Correlate emotions to work performance. Classify and illustrate personal values and value conflicts.
3	Determinants of Individual Task Performance	Intelligence and Ability Attitudes Job Satisfaction Learning	Explain mental abilities and multiple intelligences. Correlate attitudes to work performance. Compare and contrast models of job satisfaction. Examine how organizations encourage employees to learn.
4	Theories of Motivation	Content Theories of Motivation Process Theories of Motivation	Compare and contrast content theories of motivation. Compare and contrast process theories of motivation.
5	Motivation: Performance Management	Goal Setting Feedback and Rewards Reinforcement	Explain the effect of outcome goals and learning goals on performance. Examine the effect of feedback and rewards on performance. Assess the use of reinforcement for behavior modification.
6	Team Building & Teams in the Workplace	Types of Teams Norms and Roles Team Structures Problems of Teams Effective Teams Stages of Team Development Decision Making in Teams	List types of teams. Explain the effect of norms and roles on behavior. Describe the structure, size, and design of teams. Examine the obstacles to team effectiveness, such as groupthink and social loafing. Describe the characteristics of effective teams, such as cohesiveness, cooperation, and trust. Explain and illustrate the stages of team development. Compare and contrast team problem-solving and decision-making techniques.
7	Midterm Exam
8	Communication	Process of Communication Barriers to Communication Types of Communication Effective Communication	Explain the process of communication. Illustrate barriers to communication. Illustrate verbal, non-verbal, formal, and non-formal communication. Apply the techniques of sending and receiving messages and active listening.
9	Organizational Politics	Influence Tactics Types of Power Politics Ethics	Select an influence tactic for a situation. Classify bases of power in business situations. Demonstrate the use of political tactics to achieve organizational goals. Apply principles of ethics when exerting influence or authority or when employing political tactics.
10	Conflict and Negotiation	Causes of Conflict Functional and Dysfunctional Conflict Conflict Management Negotiation	Analyze the causes of conflict. Distinguish between functional and dysfunctional conflict. Apply techniques of stimulating functional conflict. Apply techniques of resolving dysfunctional conflict. Apply techniques of negotiation to resolve conflicts.
11	Leadership	Leadership Theories and Styles Leaders and Followers	Compare and contrast leadership theories and styles. Correlate leadership theories and styles to employee motivation.
12	Organizational Structure and Design	Structure and Organizational Behavior	Describe how structure enhances organizational effectiveness. Explain how flexibility contributes to organizational success.
13	Organizational Culture	Elements of Organizational Culture Organizational Socialization Mentoring	Correlate organizational artifacts, values, and assumptions to employee motivation. Correlate models of organizational socialization to employee motivation. Evaluate the usefulness of mentoring as a tool to embed organizational culture.
14	Change Management	Models of Change Resistance to Change Overcoming Resistance to Change	Analyze models of organizational change. Examine the causes of resistance to change. Apply strategies to overcome resistance to change.
15	Review and Final Exam	Review	Review